Despite the public health emergency that has limited service capabilities for many mental health providers, Christian Family Solutions (CFS) is continuing its counseling, day treatment and intensive outpatient programming via telehealth solutions, removing obstacles for those who need care.
“Mental health issues are not suspended during national emergencies,” says Dr. Joshua Mears, Minnesota Clinical Director for CFS. “We have been providing telehealth services since 2008, so transferring our services to video is not a challenge for us. We’ve been focused on refining our practices to obtain the same great outcomes for what is traditionally in-person programming, because we must continue to deliver for those in need.”
Before the coronavirus crisis, financial obstacles were the number one reason people did not seek mental health treatment. CFS is working to remove financial barriers for those who may be experiencing hardship at this time. Many insurance companies are covering telehealth and waiving copays at this time. Christian Family Solutions is also waiving copays and coinsurance. The CFS rate for those who self-pay at time of service is also reduced during this national emergency.
“We are doing everything we can to remove barriers so people can get help,” Mears says.
Individual chemical dependency and mental health appointments are being held weekly via secure video connection. Day treatment programs for adolescents are also converted to telehealth with modified schedules. Many aspects of the CFS dual diagnosis program are being delivered via telehealth: Groups are continuing via secure video connection, and clients connect regularly with the treatment coordinator to remove any barriers to continued treatment. A few essential staff members remain in the CFS offices to handle intakes and the required urine analysis for participants. Rule 25 assessments are also taking place at the CFS Mankato and Lakeville clinics.
Mears says, “We’ve created hybrid solutions for our dual diagnosis intensive outpatient programs to ensure essential services can continue for those who desperately need treatment for mental health issues and chemical dependency.”
In addition to its Minnesota clinics, Christian Family Solutions has nearly 100 clinicians available for telehealth appointments in 11 other states. Anyone experiencing mental health issues should seek professional assistance. Christian Family Solutions can be reached at 800-438-1772. Appointments can also be made through the CFS website at www.ChristianFamilySolutions.org.